Email support
We answer in English or French. Privacy requests are answered within 30 days.
How do I report a mistake in a question?
In the app, use Report a problem under the explanation: it prepares an email you check before sending. Or write to us directly. These details help:
- Your province or territory, for example Ontario G1.
- The question: its first words or a screenshot.
- What you think is wrong, and the answer you think is right.
- The official source, if you have it: a handbook section or a link.
- The language you use the app in.
Purchases
Lifetime access is a one-time purchase through Google Play, available when the app launches there. It gives unlimited full practice tests and removes all ads. To restore it on a new phone, use the same Google Play account you bought it with. Refunds follow Google Play's policies.
Account and privacy requests
To delete your account, use Profile › Account › Delete account in the app, or follow the account deletion steps. To see, correct or receive a copy of your information, email us; the privacy policy explains your rights.
Never send us a password or payment details.
What we can't help with
We can't book tests, issue licences or see your test results. For those, contact your province or territory: